Welcome to Bikemaster! These Terms and Conditions govern your use of our website (www.bikemasterssale.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for motorcycle, ATV/UTV enthusiasts and professional mechanics aged 18 years or older. By using this site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of Bikemaster and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm, disable, or impair the site’s functionality.

2. Products and Services

2.1 Product Descriptions

We specialize in high-performance riding parts and accessories including:

  • ATV/UTV accessories and parts
  • Brake systems (pads, rotors, tools)
  • Batteries and charging equipment
  • Controls and drive components
  • Cleaning and maintenance tools

We strive for accuracy in product descriptions, but colors may vary slightly due to monitor differences. Technical specifications are subject to change without notice.

2.2 Product Limitations

Certain products have specific safety restrictions:

  • Brake components cannot be returned once opened/used
  • Installed electrical items (batteries, bulbs) are non-returnable
  • Tools showing signs of use cannot be exchanged

3. Ordering and Payment

3.1 Order Process

All orders are subject to product availability. By placing an order, you make an offer to purchase which we may accept or decline at our discretion.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Note: Your card may be charged immediately upon order placement, even if the item is on backorder.

User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

Method Cost Carrier Delivery Time
Standard Shipping $12.95 DHL or FedEx 10-15 business days after shipment
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment

4.3 International Orders

We ship worldwide except certain Asian and remote regions. International customers are responsible for:

  • Any customs duties, taxes, or import fees
  • Compliance with local laws regarding imported vehicle parts

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with all tags attached. The following cannot be returned:

  • Opened/used brake components (pads, shoes, rotors)
  • Installed electrical items (batteries, bulbs)
  • Used cleaning or bearing tools
  • Any products from Controls or Brake Tools categories showing signs of use

5.2 Return Process

  1. Contact us at [email protected] with your order number and return details
  2. Receive RMA number and instructions
  3. Ship items to: Bikemaster Returns, 225 Claude Street, Annapolis, US 21401

5.3 Refunds

  • Processed within 3-5 business days after we receive and inspect returns
  • Issued to original payment method
  • Original shipping costs are non-refundable

User Responsibility: You are responsible for return shipping costs unless the return is due to our error. We recommend using trackable shipping for returns.

6. Warranties and Liability

6.1 Product Performance

We stand behind our products and will address any manufacturing defects. However:

  • We are not liable for improper installation or misuse of products
  • Performance parts may affect vehicle warranty – check with your manufacturer

6.2 Limitation of Liability

Bikemaster’s total liability for any claim related to our products or website shall not exceed the purchase price of the product in question. We are not liable for:

  • Consequential or incidental damages
  • Delays caused by shipping carriers or customs
  • Incorrect product selection by the customer

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of the State of Maryland, USA. Any disputes shall be resolved in the courts of Anne Arundel County.

7.2 Changes to Terms

We may update these terms periodically. Continued use of the site after changes constitutes acceptance of the new terms.

7.3 Contact Information

For questions about these terms, contact:

Bikemaster Customer Service
Email: [email protected]
Address: 225 Claude Street, Annapolis, US 21401

Last Updated: These terms were last updated on [Insert Date].